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Marketing / CRM

Intercept

CSI protection — catches the unhappy customer privately before the 1-star review, and routes happy ones to Google.

At a glance
DepartmentMarketing
TypeReplaces a tool you rent
  • Private satisfaction pulse after every service moment
  • Intercepts detractors into a recovery thread + manager alert
  • Routes promoters to the public Google review
What it does

Under the hood.

01

Private satisfaction pulse after every service moment

02

Intercepts detractors into a recovery thread + manager alert

03

Routes promoters to the public Google review

04

Reads declined-service signals as CSI risk

What it replaces

One line item, gone.

Intercept folds this into the one platform you own — so it comes off your monthly stack.

Bolt-on reputation / CSI survey toolsPublic 1-star reviews that should've been a private callManual CSI follow-up
See it in your store

Put Intercept to work.

A 30-minute demo shows exactly how Intercept — and the rest of the 38-module suite — would fire in your group, and what they put back on the bottom line.